Can I cancel my order/subscriptions?
Of course! You can cancel or pause your subscription renewal at any time before your next renewal (next billing date). If you would like to cancel your automatic payments, please notify us before your next payment goes out on the 2nd of your renewal month if you choose not to receive future boxes. You can do this from your customer portal or by emailing us at firstname.lastname@example.org.
Please note cancellations are for future boxes only, and not for the boxes already paid for (1, 3, 6 or 12 depending on your subscription plan).
May I return my subscription items for a refund?
Unfortunately, being a small business we are unable to offer refunds or returns for Imagine Me Stories subscriptions as our stock is purchased on a final sale basis. We are also unable to part refund multiple month subscriptions although you can cancel your renewal at any time.